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If you have any question, please contact us at email : info@videounggul.com phone : 021-29071088 BBM: 5BB939DE HP/WA: 081389040728/083871516816

1. Item that has been ordered, paid and shipped out to the customer are not returnable.

2. Shipping in the city of Jakarta is free of charge.

3. Outside the city of Jakarta, shipping fee will be charged according to the rates by Tiki shipping company.

4. Time of shipping within the city of Jakarta is about 2 working days, 7 working days within the island of Java, 10 working days for Bali and Sumatera and 14 working days for Kalimantan, Sulawesi and eastern part of Indonesia.

5. Shipping will only be made to customer’s designated address.

6. Returns can only be made if the item shipped is not the same as ordered. The shipping cost will NOT be charged to the customer. Money will be refunded if customer did not receive the replacement after 14 days of the return.


If you have any question, please contact us at email : info@videounggul.com phone : 021-29071088 BBM: 5BB939DE HP/WA: 081389040728/083871516816